1. Agreement to Terms
By accessing and using the Mentra Neuro website and enrolling in our courses, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Mentra Neuro's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer, disassemble, or decompile any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
- Sell, rent, lease, or otherwise distribute materials
- Violate any applicable laws or regulations
3. Course Enrollment and Access
3.1 Enrollment
Upon enrollment in a course, you agree to abide by all course requirements, deadlines, and academic integrity standards. We reserve the right to modify course content, schedules, and delivery methods while making reasonable efforts to provide notice.
3.2 Course Access
Access to course materials is granted for your personal learning use only. You may not redistribute, share, or sell course materials without explicit written permission. Course access remains active for 12 months from the enrollment date.
3.3 Certificates
Certificates of completion are issued upon successful completion of a course. Certificates are non-transferable and represent proof of your individual participation and achievement. We reserve the right to revoke certificates if violations of academic integrity are discovered.
4. Payment Terms
4.1 Pricing
Course prices are subject to change without notice. Pricing listed is in USD unless otherwise specified. We reserve the right to modify prices for future enrollments.
4.2 Payment Methods
We accept various payment methods including credit cards, bank transfers, and installment plans. All payments must be made in full or according to an agreed payment plan before course access is provided.
4.3 Refunds
We offer a 7-day money-back guarantee if you are not satisfied with your course. No questions asked within 7 days of enrollment. After 7 days, refunds may be available under specific circumstances with a 10% administrative fee. Refund requests must be submitted to support@mentra-neuro.com.
4.4 Late Payments
Failure to maintain payment according to the agreed schedule may result in suspension of course access and forfeiture of any fees already paid.
5. User Conduct and Academic Integrity
5.1 Acceptable Use
You agree to use our website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:
- Harassment, threats, or abusive language toward instructors or fellow students
- Unauthorized access to course materials or systems
- Distribution of malware or harmful code
- Posting spam or promotional content
- Plagiarism or academic dishonesty
- Violation of intellectual property rights
5.2 Academic Integrity
All coursework must be completed by the enrolled student. Cheating, plagiarism, and unauthorized collaboration are serious violations that may result in course termination without refund and reporting to relevant authorities.
6. Intellectual Property Rights
All course materials, including videos, text, quizzes, and assignments, are owned by or licensed to Mentra Neuro and are protected by copyright and other intellectual property laws. Unauthorized reproduction or distribution is prohibited.
7. Limitation of Liability
In no event shall Mentra Neuro be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, even if we have been advised of the possibility of such damages.
8. Disclaimer of Warranties
Our website and services are provided on an "as is" basis. We make no representations or warranties, either express or implied, regarding the accuracy, reliability, or completeness of our course content. We do not guarantee any specific job placement, salary increase, or career advancement as a result of course completion.
9. Indemnification
You agree to indemnify and hold harmless Mentra Neuro, its officers, directors, and employees from any claims, damages, or losses resulting from your violation of these Terms of Service or any applicable laws.
10. Termination of Access
We reserve the right to suspend or terminate your access to our services at any time, with or without cause. Grounds for termination include:
- Violation of these Terms of Service
- Academic integrity violations
- Abusive conduct toward staff or other users
- Non-payment of course fees
- Illegal activity or breach of applicable laws
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and policies.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes indicates your acceptance of the modified terms.
13. Dispute Resolution
13.1 Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Argentina.
13.2 Dispute Settlement
In case of dispute, we encourage you to contact us first at support@mentra-neuro.com to attempt to resolve the matter. If informal resolution fails, disputes shall be resolved through binding arbitration in Buenos Aires, Argentina.
14. Severability
If any provision of these Terms of Service is deemed invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, or if not possible, shall be severed, and the remaining provisions shall remain in full force and effect.
15. Contact Information
For questions about these Terms of Service or to report violations, please contact:
- Email: legal@mentra-neuro.com
- Mailing Address: Mentra Neuro Legal Department, Avenida Corrientes 1234, Buenos Aires, C1043AAP, Argentina
- Phone: +54 (11) 4567-8900
These Terms of Service are effective as of January 2025 and were last updated on January 2025. By using Mentra Neuro's services, you acknowledge that you have read and agreed to these Terms of Service.